Return & Refund Policy
π Last Updated: Jun 2025
At Quotnair, your satisfaction is important to us. If you’re not fully satisfied with your purchase, weβre here to help.
π Returns
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Eligibility: Returns are accepted within 14 days of delivery.
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Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
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Non-returnable items:
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Custom or personalized items
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Gift cards
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Items marked as final sale
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π‘ To request a return, please email us at returns@quotnair.com with your order number and item details.
πΈ Refunds
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Once your return is received and inspected, weβll notify you of the approval or rejection.
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If approved, your refund will be processed to your original payment method within 5β10 business days.
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Shipping fees are non-refundable unless the product was defective or we made a mistake.
π Exchanges
We do not offer direct exchanges. If you’d like a different size or design, please return the item and place a new order.
π Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service for your return.
π International Orders
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Return shipping for international orders is at the customerβs expense.
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Duties and taxes paid at checkout are non-refundable.
π¨ Contact Us
Still have questions?
Email: support@quotnair.com
Subject: “Return Request – Order #[Your Order Number]”